Trust & security

Built for secure, professional communication

zipix is designed to protect your data, your clients, and your business operations.

Overview

zipix is built to securely handle business communications, billing data, and sensitive client interactions. We prioritize security, privacy, and reliability across every part of the platform.

Data security

All data transmitted through zipix is encrypted in transit using industry-standard protocols. Sensitive information is stored securely and protected against unauthorized access.

Access control

User accounts are protected through authentication measures and access controls. Users are responsible for maintaining account security and limiting access appropriately.

Call recording & consent

zipix provides tools to support call recording, including optional disclosure features. Users are responsible for complying with all applicable laws and obtaining required consent.

AI & data handling

AI-generated transcriptions and summaries are processed securely. Users should review outputs for accuracy before use in billing or decision-making.

Infrastructure

zipix leverages trusted cloud infrastructure providers to ensure performance, scalability, and reliability.

Third-party services

zipix integrates with third-party providers such as telecommunications and payment services. These providers maintain their own security standards and compliance practices.

Reliability

We aim to provide consistent service availability, though downtime may occur due to maintenance or external dependencies.

User responsibility

Users are responsible for maintaining compliance with applicable laws and ensuring appropriate use of the platform.

Contact

For security-related questions, contact: support@zipix.app