Privacy policy

zipix is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

We may collect personal information such as name, email address, phone number, and account details. We also collect usage data related to your interactions with the platform.

zipix processes communication data including call logs, message records, call recordings (if enabled), and AI-generated transcripts or summaries as part of delivering the Service.

zipix may use AI-powered tools to process communication data and generate transcripts or summaries. These outputs are provided for convenience and may not be fully accurate. Users are responsible for reviewing all generated content.

zipix stores billing-related data such as call duration, usage records, and invoice details. zipix does not store or process end-client payment credentials unless explicitly integrated with third-party providers.

We use collected data to operate the platform, provide services, improve functionality, and communicate with users.

zipix uses third-party providers for telecommunications, hosting, analytics, and payment processing. These providers may process data on our behalf under their own privacy policies.

Data may be stored and processed in the United States or other jurisdictions where our service providers operate.

zipix retains data only as long as necessary to provide the Service and comply with legal obligations.

We implement appropriate technical and organizational measures to protect your information. For more details refer to our Trust & Security page.

Users may access, update, or request deletion of their data where available within the platform.

We may update this privacy policy from time to time. Continued use of the Service constitutes acceptance of updates.

For questions, contact: support@zipix.app